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MAKING A DIFFERENCE FOR LOCAL PEOPLE
Sport England South East is committed to the continuous improvement of sport and recreation services and to ensuring it delivers its strategic priorities in partnership with local authorities and other partners.
Local authorities alone spend over £1bn a year on sport and recreation, according to the Chartered Institute of Public Finance and Accountancy, and it is important that we can demonstrate clear outcomes and value for money.
Over recent years shifting priorities and new approaches to performance management have threatened previous investment particularly in local authorities. There is evidence that, as a consequence, sport and recreation services have been disadvantaged when it comes to the allocation of resources in the increasingly competitive world of local government because it is unable to demonstrate clearly its achievements and its commitment to improvement.
Sport England has been co-ordinating a project that seeks to change this by creating a self-assessment improvement tool Towards an Excellent Service (TAES).
TAES enables you to measure your organisation against a range of criteria under eight themes:
Leadership Use of resources
Policy and strategy People management
Community engagement Standards of service
Partnership working Performance measurement & learning
These have been constructed from existing performance management models, therefore reflecting what is considered best practice. The assessment enables you to position yourself in each of the themes on one of four levels - poor, fair, good and excellent. The assessment also enables you to identify your improvement priorities and measure your progress over time.
The South East region has started the process of self assessment by using the model on itself, and we are developing an action plan to improve the quality of service provision. Undergoing the TAES process will help us to promote the use of the model by a range of our external partners, and assist partners to undertake the process.
To conduct a self assessment download a copy of the Performance management framework for sport and recreation services
To support you carry out an assessment a workbook has been developed providing advice on scoping and recording the evidence and improvement priorities. It also provides a model improvement plan that can be adapted to users needs.
Currently a validation process for TAES is being piloted by IDeA with six authorities. A copy of the draft validation process is also available if you wish to see how this part of the process will work.
Finally, an improvement toolkit has been developed to assist those completing the assessment by providing links to existing and new material under each of the 8 themes.
A bespoke version of the Towards an Excellent Service (TAES) Performance Management Framework has been developed for County Sports Partnerships (CSPs). It will be used to define, in a robust way, what a 'fit for purpose' CSP is. To continue to receive Sport England funding, all CSPs must have demonstrated fitness for purpose by carrying out a peer-supported TAES self-assessment and have achieved an overall 'fair' rating by April 2006.
Discussions are currently taking place on the application of the model across the wider cultural sector in the context of the emerging revisions to the CPA.
We are looking to use the TAES model to work with a minimum of 13 Local Authorities in the coming year 2005/6. If you are interested in carrying out an assessment or require further information then please contact alex.abbott@sportengland.org
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