How do I maximise efficiency?

Being prepared

With local resources needing to work harder than ever it is essential that services can demonstrate value for money.

To maximise the impact of resources, consider:

• Whether services and facilities are operating as efficiently as possible whilst retaining customer satisfaction
• The use of available data to understand how your authority is performing and how you can benchmark against other authorities to identify areas for increased productivity
• The needs of your workforce and whether you are able to meet their skills needs in the context of the wider outcomes you are seeking

Areas to look at:

• Does benchmarking show how productive the service is and what could be improved?
• Could self assessment of the management of the organisation help identify areas for development and improvement?
• Have costs been reduced/savings made wherever possible and if not what more could be done?
• Can you generate further income through increasing participation levels?

NEXT: Access tools and resources to help you maximise the efficiency of your investment