Reporting or responding to a concern

Reporting a concern - children

If you think a child is in immediate danger or requires medical attention, you should call the emergency services on 999. You can also ring the NSPCC helpline on 0808 800 5000 to report immediate risks.

It's important to remember that the welfare of the child is paramount. However, it's not up to you to decide whether or not a child has been abused, but to report concerns appropriately. 

Support is available should you need it, through your national governing body (if you have one), statutory social care services and the NSPCC, as well as directly from the Child Protection in Sport Unit

If there's no immediate danger to the child and they're not injured, you should report the concern:

  • If you're affiliated to a national governing body, refer to their safeguarding procedures about who to report the concerns to. If this is not available, report it via their complaints procedure or ring their main contact number
  • If your club or activity isn’t affiliated to a governing body, you can seek support from the county sports partnership or your local children’s social care (social services)
  • If there's no one else available to help, contact the local police.

Ensure you keep a record of your concern and how you reported it. 

Responding to a concern - adults

If you think an adult is in immediate danger or requires medical attention, you should call the emergency services on 999. Wherever possible let the adult know what you are doing. 

If the adult is not in immediate danger or injured, wherever possible you should discuss your concerns with the adult and look together at what should happen next:

  • If you're affiliated to a national governing body, refer to their safeguarding procedures about how to deal with concerns. If this is not available, report it via their complaints procedure or ring their main contact number
  • If your club or activity isn’t affiliated to a governing body, seek advice from the county sports partnership or your local adults social care team
  • If there's no one else available to help, contact the local police
  • Support is also available via the Ann Craft Trust – they can offer expert advice on any safeguarding issues to providers and participants.

Remember – you can seek advice without disclosing personal details. However, wherever possible, any referrals to social care should be with the consent of the adult. 

Ensure you keep a record of your concern and how you responded to it.