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Key lines of enquiry

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SHAPING PLACES THROUGH SPORT BUILDING SCHOOLS FOR THE FUTURE COMPREHENSIVE PERFORMANCE ASSESSMENT PLANNING ACROSS BOUNDARIES

CONSULTATION PARTNERSHIP DELIVERY LOCAL STRATEGIC PLANNING LAA KEY OBJECTIVES LOCAL STRATEGIES CORPORATE PERFORMANCE IMPROVEMENT VALUE OF SPORT FUNDING GUIDE TO CPA CPA ARRANGEMENTS PERFORMANCE INDICATORS CULTURE BLOCK KEY LINES OF ENQUIRY PREPARING FOR A CULTURAL SERVICES INSPECTION GENERAL ISSUES LESSONS FROM OTHER INSPECTIONS

Planning across boundaries
Guide to CPA
  CPA arrangements
  Performance Indicators
  Culture block
  Key lines of enquiry
  Preparing for a cultural services inspection
  General issues
  Lessons from other inspections

The process of local sport & recreation strategy preparation

Tools
IDeA: Partnership working

Case Studies
CPA Case Studies

The corporate and service based “snapshot” CPA is based on something the Audit Commission calls “Key lines of enquiry”. These are simply a framework which the commission use to make their judgements. Sport is part of Cultural services, for the purposes of inspection, and there are two judgements, how well the service is functioning now (Judgement one - How good is the service) and whether the council has the capacity to improve the way that it will deliver in the future (Judgement two – Prospects for improvement) The key lines of enquiry for culture are;
Judgement one – How good is the service

What has the service aimed to achieve? – This one is not scored, it provides the context for scoring the rest
Is the service meeting the needs of the community and/or users?
Is the service delivering value for money?

Judgement two – Prospects for improvement

What is the service track record on delivering improvement?
How well does the service manage performance?
Does the service have the capacity to improve?

Under each of these broad questions these is a set of more specific questions, and each of these has a descriptor. These descriptors say what a “good” service might look like, and what a “poor” service might look like. These are couched in language that talks about providing consistent services, above the minimum, making wider contributions, these are the good judgements. Conversely, services that provide only the minimum requirement, that have some examples of good practice but don’t apply it everywhere, will be judged as poor.

On all these judgements, the auditors are looking for evidence, and in most cases, they are looking to make sure that documents you produce have been approved by the council. They also need to see consistency with corporate objectives.

Key lines of enquiry
Key lines of enquiry for culture and leisure

In the future the emphasis will move away from what your service is providing, and how well, towards the effect that it is having, and the contribution that it makes to improving people lives. If you are not already doing it, working in partnership now with crime and disorder partners, health partners and community partners (see partnership working) is essential if you are going to be able to demonstrate the value of your service in the future.
(CASE STUDIES)

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